£10 a contract. No subscription.
Charged once per contract, for the life of that contract. Retention is quiet for long stretches, so paying monthly for it makes no sense. Your first 3 contracts are free.
£10per contract, for its whole life
No VAT charged by us. We supply from Australia, so we do not charge UK VAT. For a business customer the VAT is accounted for by you instead, through your own return, under the reverse charge. That changes who accounts for it rather than whether any is due, so it is not a discount. We cannot advise on how it applies to your business; your accountant can confirm it.
- ✓Unlimited users and unlimited companies in the workspace
- ✓Integrations with Xero or Fergus
- ✓Retention register, reconciliation and forecasting
- ✓Payment reminders driven by your subcontract dates
- ✓Head contractor mode, Xero connected workspaces
Contracts free
Load three real contracts and take them all the way through before you pay anything. There is no trial clock and no card required.
The free allowance is per workspace, not per user or per company. Head contractor subcontract activations draw on the same allowance.
What a year actually costs
You pay when there is something to track.
Everything else in this space is a subscription. A subcontractor with a handful of retention contracts pays every month whether or not anything happened.
A monthly subscription
Charged every month for a year, whether you started one contract or twenty, and whether or not there was a single date to action.
Retention Track
14 contracts started, 3 of them free, nothing charged in the months where retention sat quietly doing nothing.
Pricing in every market
Retention Track Pty Ltd is an Australian company, and that is the entity behind the product in all three markets.
| Market | Price per contract | Sales tax we add | Why |
|---|---|---|---|
| Australia | A$20 | plus GST | Our only domestic sale |
| New Zealand | NZ$20 | no GST charged by us | Not charged by us; check your own position |
| United KingdomYou | £10 | no VAT charged by us | You account for it under the reverse charge |
A note for anyone reading the app settings. Each region carries a tax rate used to calculate retention on your own construction invoices. That is about your transactions, not about what we charge you for using Retention Track.
Pricing questions
When am I charged for a contract?
On activation. A contract is charged once, when you activate it, and never again for the life of that contract however long it runs.
What happens after my three free contracts?
The fourth contract you activate is charged at £10. Nothing changes about the first three.
Do extra users cost anything?
No. Users, companies and contractors inside a workspace are unlimited. The only thing that is ever charged is a contract activation.
What if a contract runs for five years?
You still pay once. The charge is per contract, not per year, and a long defects liability period costs no more than a short one.
Why is there no VAT on what I pay?
Because we supply from Australia. For a supply of this kind to a UK business the VAT is accounted for by you rather than charged by us, under the reverse charge. It is worth being clear that this is not a discount: it moves who accounts for the VAT, not whether any is due, and what it means on your return depends on your own VAT position. It is also entirely separate from the CIS domestic reverse charge on your own construction invoices, which is the thing the product models for you.
Get your retention money back easily.
Set it up once. Ten minutes a week after that.